Golden Prism Jewellery

Tel: 01937 845 209    

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Payment, Postage and Shipping

BUY WITH CONFIDENCE

As we are authorized dealers of every single brand we have on our website and all Golden Prism’s fine jewellery is from the UK, we are confident that you can be rest assured you are getting an authentic  product with the full manufacturer’s guarantee.

All orders are shipped right here from the UK and will be sent to you as soon as possible via the Royal Mail or Fedex.

PAYMENT UK

We will accept the following methods of payment for all UK orders:

  • All major debit and credit cards (orders can only be delivered to the address which is on file with the credit card company.)
  • CHAPS transfer (clears in a day)
  • BACS transfer (clears in three to four working days)

Due to the high level of fraudulent transactions and other fraudulent activities:

  • We do not accept Bankers Drafts or cash in any circumstances.
  • We do not accept telephone orders.

PAYMENT INTERNATIONAL

We will accept the following methods of payment for all international orders:

  • All major debit and credit cards (orders can only be delivered to the address which is on file with the credit card company.)
  • Direct Bank transfer in Pounds Sterling or US Dollars.

Please contact us before placing your order as we cannot accept credit card orders from certain countries due to the high level of fraudulent transactions and other fraudulent activities.

  • We do not accept Bankers Drafts or cash in any circumstances.
  • We do not accept telephone orders.

Golden Prism excludes sales to the following countries:

Algeria  Argentina  Belarus  Bulgaria  Indonesia  Lithuania  Macedonia  Nigeria

DELIVERY

ORDERS IN THE UK

Orders under £100.00 will be sent by Royal Mail Special Delivery.

Cost of postage £5.00.

Next working day from despatch date.

Orders £100.00 or over, will be sent by Royal Mail Special Delivery.

Cost of postage is Free.

Next working day from despatch date.

Your order will be delivered securely.  All items sent are fully insured and those shipped within the UK will be delivered by Royal Mail Special Delivery, which will be traceable, and the Royal Mail guarantee to deliver before 1.00 p.m. on the next working day.  We will send your parcel as soon as possible.  All jewellery is sent in an unmarked brown package and must be signed for on delivery.  We will notify you by email when your item/s will be posted out to you.  Please let us know if there is a problem, we can hold your parcel until you are available to accept it before l.00 p.m. on any working day.

INTERNATIONAL ORDERS

Orders £2000.00 and over are free.

Orders under £2000.00.  

EU - £25.00

Rest of the world - £35.00

Cost of postage may vary and you will be notified on ordering the items and added to the total cost.

Royal Mail Airsure Delivery or Fedex

3-5 working days from despatch date.

We will notify you by email when your item/s will be posted out to you.  Please let us know by return email if there is a problem, we can hold your parcel until you are available to accept it.  Your package will need to be signed for on delivery.

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