Golden Prism Jewellery

Tel: 01937 845 209    

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Lead Times

Once you have placed your order and received a confirmation email you will then be notified of the despatch date.

SILVER JEWELLERY

Some of our silver jewellery is available to send out to you within 1 or 2 working days but can take up to 5 working days.  We send it as soon as possible.

BESPOKE

All our Bespoke jewellery is ‘made especially for you’ and can take from 2 to 4 weeks before despatch date.   This is because it is made to your specification,  you choose the metal and the diamond grades.  The rings are made to your particular finger size.  Resizing is possible at cost price but some rings, especially those with diamonds and patterns all the way around, cannot be resized so please make sure the ring is not too tight.

SPECIAL

Our ‘Special’ jewellery which includes diamond earrings, pendants and bracelets can take from 2 to 3 weeks (may be less).
On completion, the order is sent to our Quality Control Department for a final check and each piece of jewellery is scrutinized to make sure it is perfect in every way before sending it to you.

Every effort is made to have your item ready within the shortest time possible.  These lead times are just an estimate, If we have it in stock, we will post it to you within a day or two. Even bespoke or special items may not take as long, but again, in busy periods we cannot guarantee it will take less than 4 weeks.  If there are any problems which may cause delays we will notify you immediately.  

Our 'Special' jewellelry which includes diamond earrings, pendants and bracelets can take from 1 to 3 weeks.  On completion, the order is sent to our Quality Control Department for a final check and each piece of jewellery is scrutinized to make sure it is perfect in every way before sending it to you.

Please inform us of any particular date you have in mind, such as your wedding date or special occasion, so that we are aware from the start and can confirm delivery to you by this date.  As soon as you have purchased your item we will email you and tell you when to expect your beautiful jewellery.  

Items which are ordered and need 'express delivery' on order, please send an email and delivery date will be arranged and you will be notified immediately.

Some of our gold, platinum and palladium jewellery is available to send out to you within 7 to 10 working days but again, it may take up to 3 weeks depending on the item/s you have chosen and also the time of year.

Every effort is made to have your item made within the shortest time possible.   As soon as you have decided on an item we will email you and tell you when to expect your beautiful jewellery.  If we have it in stock, as in the case of many silver items, we will be able to post it to you within a day or two.  Bespoke items can take between two and four weeks.  ‘Special’ orders can be as little as 7 days but at busy times may take 2 or 3 weeks.